Partnership pairs Opus’s purpose-built EHR, CRM, and RCM platform with APT Financial’s HIPAA-compliant patient payment infrastructure — built to work seamlessly within any CRM that natively connects to Opus.
DENVER, CO, and ATLANTA, GA — Opus, the operator-founded EHR, CRM, and RCM platform purpose-built for substance use disorder and behavioral health treatment providers, today announced a mutual channel partnership with APT Financial, a specialized patient payment solutions provider for SUD and behavioral health treatment centers. The partnership gives treatment providers a connected workflow from clinical documentation and billing through patient financial responsibility collection — purpose-built for the operational and compliance demands of behavioral healthcare.
Collecting patient financial responsibility is one of the most persistent revenue challenges in behavioral health. High-deductible health plans, complex SUD billing structures, and rising out-of-pocket costs mean a growing share of treatment revenue depends on collecting directly from patients — and most providers lack the tools to do it effectively. Standard payment processors classify behavioral health and addiction treatment as high-risk, resulting in account holds, limited functionality, and infrastructure that was never designed for HIPAA-regulated environments. The result: treatment centers leave significant revenue on the table, not because patients are unwilling to pay, but because providers don’t have a compliant, purpose-built, and flexible way to collect that meets patients where they are. Given that operators are required to collect patient responsibility and that it now represents a meaningful percentage of the organization's overall revenue, Opus is being intentional about bringing this partnership to market, as the topic is so timely.
APT Financial was built from the ground up for this problem. Its platform delivers HIPAA-compliant infrastructure — including secure collection of patient balances, automated payment workflows, and tools designed specifically for the financial realities of SUD and behavioral health treatment — so providers can collect more of what they’re owed, faster, and without compliance risk. Critically, APT Financial’s solution will work seamlessly within any CRM that already natively connects to Opus. Joint customers don’t need to replace their front-office systems to modernize patient payments. APT Financial operates inside the CRM of record. At the same time, Opus powers the clinical, RCM, and back-office workflows, creating a unified flow of patient, financial, and clinical data across the full continuum of care.
“Our customers are some of the most sophisticated behavioral health operators in the country, and the number one financial pain point we hear is collecting patient financial responsibility. It’s not a collection problem. It’s an infrastructure problem,” said Humberto Buniotto, CEO and Founder of Opus. “Most treatment centers are trying to collect patient balances using tools that weren’t built for behavioral health, weren’t built for HIPAA, and don’t talk to their clinical or billing systems. APT Financial solves that.”
“Treatment centers shouldn’t have to fight their technology stack to collect what patients owe. The providers running on Opus already have best-in-class clinical and billing infrastructure — what they’ve been missing is a payment layer built specifically for behavioral health,” said Chip Harden, Founder and CEO of APT Financial. “We can work inside the CRM the provider already uses, to connect to Opus, so there’s no new login, no disconnected workflow, and no compliance exposure. This partnership lets us meet providers exactly where they are and help them close the patient financial responsibility gap that’s been costing them revenue.”
WHAT THE PARTNERSHIP DELIVERS
Purpose-built patient financial responsibility collection. HIPAA-compliant payment infrastructure designed for the high-risk SUD and behavioral health merchant category, with secure collection of patient balances and automated payment plans that eliminate the manual follow-up most treatment centers rely on today.
Seamless CRM compatibility. APT Financial will work within any CRM that natively integrates with Opus, so providers can manage patient payments alongside admissions, clinical workflows, and billing without switching systems or adding another login.
A unified clinical, financial, and operational data layer. Opus’s EHR, CRM, and RCM modules integrate with APT Financial’s payment workflows, providing admissions, billing, and finance teams with a single source of truth from intake through collections.
The combined offering is available immediately to new and existing Opus customers and to APT Financial’s treatment center clients. The companies plan to roll out joint go-to-market activities in the coming weeks, including mutual customer introductions and joint thought leadership content focused on patient financial responsibility best practices for behavioral health operators.
About Opus
Opus is the all-in-one EHR, CRM, and revenue cycle management platform purpose-built for substance use disorder and behavioral health treatment providers. Founded by former operators, Opus replaces fragmented systems with a single, integrated solution that spans the full patient lifecycle, from admission through billing and alumni engagement. Opus serves treatment providers across the United States and Canada and is committed to helping its customers deliver world-class care to 4 million patients by 2028.
www.opusehr.com
About APT Financial
APT Financial provides specialized patient payment solutions built for substance use disorder and behavioral health treatment centers. Its HIPAA-compliant platform helps providers collect patient financial responsibility through secure payment processing, automated payment workflows, and infrastructure designed for the unique compliance and merchant requirements of the behavioral health industry. APT Financial can work seamlessly inside any CRM used across the behavioral health technology ecosystem and was founded by Chip Harden, a payments and fintech executive with leadership experience across companies including Instant Financial, Ondot Systems (acquired by Fiserv), Bank of America, and First Data. Learn more at
www.aptfinancial.co.