Patient Portal User Agreement

This Patient Portal User Agreement ("Agreement") governs your use of the Patient Portal, an online platform provided by Opus. By accessing or using the Patient Portal, you agree to be bound by the terms and conditions of this Agreement.

The Patient Portal allows you to view your treatment progress, schedule and manage appointments, and communicate with clinicians via videocall.

Automatic Opt-In through Patient Portal
By clicking the link to open the Patient Portal sent via email, you automatically opt-in to receive SMS notifications for appointment reminders and other service-related information from Opus, in compliance with Twilio’s Opt-In requirements.

Additional Opt-In Options in Patient Portal
You may also opt-in to receive phone calls or additional text/SMS notifications while scheduling an appointment through the Patient Portal, as indicated in the attached image.

Message Frequency
The frequency of messages may vary based on your interactions with Opus. Standard messaging and data rates may apply.

Opt-Out Process
To opt-out of receiving text/SMS notifications or calls, reply "STOP" to any text message from us. Your opt-out will be effective immediately, in accordance with Twilio’s Opt-Out requirements.

We are committed to your privacy and security. Your contact information will solely be used for sending appointment reminders and other service-related notifications and will not be shared or sold to third parties.

Opus reserves the right to amend this Text/SMS Messaging Policy at any time. Such changes will be reflected in our Privacy Policy.

You are responsible for maintaining the confidentiality of your login credentials. CLEAR is not liable for unauthorized use.