At Opus, our culture and our team has always been an integral part of who we are as a company. We understand that customer and employee satisfaction go hand-in-hand. Our team comes from a range of diverse professional backgrounds and cultures, which fuels our compassion, creativity, and growth. We have built a culture of people passionate about helping those that help others.
Humberto serves as the Chief Executive Officer at Opus EHR. Joining in 2016 as the company's first hire, Humberto was instrumental in shaping the product's vision and driving its development. Under his leadership, Opus EHR curated engineering, sales, marketing, and support teams while also establishing robust processes for sustainable growth. As the company evolved, Humberto transitioned to managing strategic alliances, further propelling innovation and enabling his team to surpass their objectives. Beyond his notable accomplishments at Opus EHR, Humberto held the position of Chief Compliance Officer and International Business Specialist at a prominent Boston-based financial conglomerate. There, he orchestrated a remarkable growth trajectory, expanding the company from 7 retail locations in Massachusetts to a network of over 70 locations and authorized agents across six states, realizing 21 million ARR in just 4 years. Humberto was involved in two successful healthcare and technology exits and has served in advisory and consultancy roles at diverse technology enterprises.
Hector Fraginals is the Chief Technology Officer at Opus EHR; with over 15 years of software architecture and development experience, including more than five years in the healthcare industry, Hector is intimately aware of the challenges behavioral health providers face when working with EHR programs.
As our CTO, Fraginals has been at the forefront of a groundbreaking initiative: the development of a cutting-edge EHR system from the ground up. Recognizing the critical dilemma faced by companies regarding EHRs, Hector elucidates Opus's mission: “bridging the gap between intuitive software and a feature-rich, fully customizable platform.”
To accomplish this ambitious goal, Fraginals, and his team have constructed a remarkably robust engine incorporating state-of-the-art technologies. The resulting EHR system possesses a dual nature, combining exceptional intuitiveness with unparalleled dynamism. It offers a wide array of customizable workflows, documentation options, reports, and notes, empowering users to tailor the system to their specific requirements. Opus EHR further distinguishes itself through a seamless and powerful user experience adaptable to the needs of both small-scale and large-scale clients.
Adi Tiwari is the Client Services Director at Opus EHR. He studied hospitality and business management at Miami-Dade College and holds a multitude of technical certificates. Armed with years of experience in managing the quality of EHRs, Adi is intimately aware of the challenges behavioral health providers face when working with EHR programs. Adi’s years of leadership as our Director of Client Services have allowed us to implement processes and procedures that ensure our clients are provided with the fastest, easiest, and most comprehensive onboarding experience any EHR has to offer. His teams manage and coordinate quality assurance, support, training, and implementation of our products.
“Training and onboardings are just 50% of our job” Adi explains, “The other 50% comes in the form of getting to know our client's business inside and out. We recognize that each organization we work with has a unique set of challenges and it's our goal to understand each one entirely. From state-level compliance regulations to even the most intricate of procedural workflows, our team has seen it all. By educating ourselves on our client’s workflows we can implement solutions that leverage all of the great features OPUS has to offer, and guarantee the best possible EHR experience for our clients.”
Angela Nightengale is the Senior Sales Executive at Opus EHR. She brings more than a decade of sales experience in the healthcare and software industries. Moreover, as an experienced business owner, Angela reveals operational opportunities to serve clients better and achieve ROI for her customers. An award-winning television journalist, Angela earned her Bachelor of Science from the University of Kansas and understands the art of getting to the core of people's needs. As a competitive equestrian in show jumping, she knows the balance of establishing trust and pushing to win. Angela enjoys being active with her German Shepherd to recharge in her personal time.
Janelle Hall is the Project Manager at Opus EHR. She holds a degree in Business Marketing with minors in Computer Information Systems and Psychology from the University of Louisville. She is a Certified SAFe Scrum Master with years of experience in Healthcare IT at a Fortune 40 company. She has a background not only in project management but also in business systems analysis, user experience design, and data analytics. Janelle is adept at understanding business processes, technology, and customer-centric needs. She has a passion for continuous improvement of consumer experiences that deliver optimal customer value. She excels in communication, problem-solving, and critical thinking. In her spare time, she enjoys baking desserts, yoga, and traveling to experience diverse cultures.
Brandon is a skilled sales professional with over 10 years of experience in consultative sales, including over 2 years in healthcare and 8 years in wellness. His passion for sales stems from his desire to help others solve issues that prevent them from delivering quality care. He sees sales as an opportunity to bring insight and solutions and finds joy in seeing results for his clients. Brandon lives by the quote from Dale Carnegie "People don't care how much you know until they know how much you care," and he takes pride in understanding his customer's needs and perspectives to serve them to the best of his ability.
In addition to his career in sales, Brandon has a variety of interests outside of work. He enjoys writing and personal development, continually seeking ways to improve himself and his skills. He also prioritizes his physical health and can often be found at the gym in his free time and chasing around his Australian shepherd.
Francis Justo is the Vice President of Growth at Opus EHR. With a distinguished career spanning nearly two decades in the healthcare sector, Francis brings a wealth of experience in propelling companies to unparalleled success whilst generating positive patient outcomes. Francis's strategic business development expertise has been a driving force in market expansion, forming impactful partnerships, and steering companies through transformative initiatives. His visionary leadership and commitment to cultivating high-performing team cultures have consistently exceeded expectations. Having navigated diverse industries, Francis's keen understanding of healthcare technology trends positions him as a catalyst for Opus EHR's continued growth, perfectly aligning with the company's dedication to excellence and innovation. Francis is a passionate cook who greatly enjoys spending time in the kitchen cooking for his family.